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Download the easyPDA user manual and read the F.A.Q.
 Read user manual
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How do I install easyPal on my device?
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easyPal comes with a self-extracting ZIP installer. Just click the setup file, and it will automatically tell ActiveSync to install the application to the device.
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How do I verify the version of easyPal installed on my device?
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Version number and build number is written in the Copyright page. In the main menu of easyPal, click on the Copyright icon
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When upgrading to a newer version, do I lose my SMS or Email templates?
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No. You only lose the templates if you do a hard or clean reset to the device.
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When launching the calendar from easyPal, why doesn’t it work everytime?
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In some devices, Windows Mobile prevents easyPal to launch the calendar if it is already running in the background. This bug is currently present in the Qtek 2020. It is a Windows Mobile standard that applications should only “Minimize” when clicking on the close button (usually in the upper right corner of the screen).
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How do I see a list of programs currently running in the background?
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Go to Start – Settings – System tab – Memory. In the “Running Programs” tab, you will see a list of running programs.
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Why is the Missed Call icon still present on the taskbar even after deleting the missed call item from the easyPal Call History?
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There is currently no possible way to remove the missed call icon from the taskbar if Windows Mobile already displayed it. If you notice that when you click on the Missed Call icon on the taskbar, the Missed Call item is not present on the list. This is because easyPal deletes the item directly from the Windows Mobile call log database. This is actually a hack and is not supported by Windows Mobile.
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There is no Call History feature in my version of easyPal?
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The Call History is a feature included only in easyPal version 1.0.7 and higher.
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When launching Inbox from easyPal, why do I sometimes end up in a different folder?
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The Inbox link in easyPal only launches Outlook Email, By default it should open the Inbox folder of you’re account of choice. But in some devices, Outlook Email remembers the last folder you were in, and the next time you launch the application you end up there. It is currently not possible to programmatically tell Outlook Email which folder to open upon launching.
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How can I prevent easyPal from launching everytime I restart the device?
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Go to the \Windows\Startup directory, and delete the easyPal shortcut.
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In Navigation, “Show Address on Map” or “Navigate to Address” does not always work. Why?
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This is because easyPal will read the exact information provided by Outlook Contacts. It is important that you enter Street, City, Postal Code, and Country properly. It is not a good idea to put the Company name on the first line of the Street Address
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In Navigation, I should install TomTom NAVIGATOR 5.1 in order to use the navigation functions. But I already have TomTom NAVIGATOR 5 installed, am I using the wrong version?
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easyPal requires at least TomTom NAVIGATOR 5.100, you can download the latest version of NAVIGATOR from TomTom’s support page or directly at http://www.tomtom.com/updates/navupd521.exe
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How do I get my contacts from my SIM card to easyPal?
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There is an application called SIM Manager that comes with Windows Mobile Phone Edition, you can run that and import the SIM contacts to Outlook Contacts.
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How do I delete a contact on easyPal?
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This is currently not supported in easyPal, but you can delete the contact from Outlook contacts directly. Take note that if you synchronize with the device, changes you make on the device will occur on Outlook on the desktop as well.
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Does easyPal send my emails straight away?
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No, it puts it on the Outlook Email’s Outbox folder
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Does easyPal work on all PDA’s
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No, due to the manufacturer’s right to make changes to how the operating system will be deployed, there might be some differences between devices, and it is possible that easyPal won’t fully support the device. We are currently working hard on testing all possible devices we get our hands on, and we have close ties to certain manufacturers to get devices to test on.
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Can I change the look of easyPal?
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This is not supported in the current version, but will be included version 1.1
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I can’t seem to uninstall easyPal because the file easyPalTodayScreen.dll is in use, how can I remove easyPal from my device?
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The file easyPalTodayScreen.dll is the Today Screen plug-in that will launch easyPal. The current solution to this problem is to disable the easyPal today screen item, before uninstalling easyPal. This can be done in Start – Settings – Personal tab – Today – items tab – then uncheck easyPal. After disabling the TodayScreen you can now proceed with removing it from Start – Settings – System – Remove Programs
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Can I add more than 20 contacts to my speed dial?
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No. The speed dial is used for quickly accessing the contacts you dial frequently.
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How do I get the font back to how it was when I installed easyPal?
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It is possible to change the font and colors in the Look and Feel menu. Default settings are:
Font=Arial, Font Size = Medium, Gradient Color = Light Slate Grey and "Enable extra text field" unchecked.
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How many shortcuts can I add/remove?
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IYou may add as many shortcuts as desired. All shortcuts you add can be removed again. Some of the built-in shortcuts in easyPal cannot be deleted (neither on purpose or by accident).
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I accidently deleted a shortcut. How do I get it back?
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If you in the Settings menu press "back" and select "No" to save changes the shortcuts will revert to their state prior to opening the settings menu.
If you've already selected "Yes" to save changes the shortcut is deleted and you have to make a new one.
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Why are there some shortcuts I can't remove?
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Some shortcuts are vital to the functionality of easyPal and deleting these shortcut would thus wreck easyPal.
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